Ordering Information

Velvet Ribbon Baskets is committed to creating a secure and friendly online shopping experience. We also accept orders by phone.

Payment Option: Secure Payment Online with Authorize.Net

You can shop at Velvet Ribbon Baskets online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Payment Option: Secure Payment Online with PayPal

You also have the choice to process your payment with PayPal, a recognized leader in conducting secure online financial transactions. PayPal accepts most major credit cards, including Visa, MasterCard, Discover, and American Express. You may also pay with an electronic check. All sensitive information is encrypted using 128-bit SSL, the most advanced encryption technology available. Learn more about PayPal.

Call in your order. We accept MasterCard, Visa and Discover. Checks are also accepted, but those orders cannot ship until the check is received and has cleared.

Order Confirmation

After payment online, you will be presented with a receipt. Please print this receipt for your records. You will also receive two email confirmations from Velvet Ribbon Baskets. First, we will confirm receipt of your order within a few minutes of ordering. Then, you will be notified when your order ships.

Phone order receipts can be emailed, faxed, or mailed to you.

Sales Tax

Sales tax will be added for items shipped to Texas addresses.

Item Substitutions

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery. During warm weather, it is sometimes necessary to substitute chocolate products with non-perishable sweets.

Shipping Information

Learn more about our shipping options.

Quality Customer Experience

Velvet Ribbon Baskets is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by contacting us.