How to say “thank you” to delivery drivers during the holidays



Jenny Rosado has worked for United Parcel Service (UPS) for 30 years and says that when customers leave gifts or snacks for her on her delivery route, she feels “appreciated and loved.” (Photo: Megan duBois / UPS)

Leaving aside treats for Santa is a holiday tradition, but what about snacks for Santa’s helpers?

Not the elves at the North Pole, but the delivery drivers from places like Amazon, FedEx, and UberEats who make our vacations run smoothly by working hard to deliver the things we need to make the vacation magic happen.

Every holiday season, we see Pinterest-worthy images of overflowing snack baskets laid out for delivery drivers and catch headlines showing viral doorbell videos of drivers’ reactions to treats left along their delivery routes. When I first saw these sweet ideas, I knew I wanted to put aside the snacks for the drivers patrolling my neighborhood.

I started my own version of the act – a basket of snacks and a cooler of drinks with a thank you note – last Christmas, when delivery drivers were working overtime to make sure the holiday gifts were delivered. books.

Due to the COVID-19 pandemic, stores were closed or only filling pickup orders, and delivery drivers were inundated with packages and ran from house to house. I was sure that most of the time these hard-working people never meant to thank anyone, so leaving out a basket of snacks and a cooler of drinks seemed like an easy way to show my gratitude, even if I didn’t. was not doing. come to the door for every delivery.

And the idea stuck. As a business writer and travel journalist, I get deliveries almost every day, so I’ve started to put snacks on the side all year round. Over the past year, I have gotten to know the drivers in my neighborhood and now they know they can stop by my house for a drink or a snack even if they don’t deliver anything.

But what does it really mean for delivery drivers when people leave out snacks, drinks and other goodies during the holidays or any time of the year?

Jenny Rosado, a delivery driver for United Parcel Service (UPS) in Stratford, Connecticut, has been with the company for 30 years.

“You feel appreciated and loved”, says Rosado Yahoo Life benevolent gestures from customers. “You know they appreciate what you do for them.”

Marcellus Chafford, a FedEx driver from Madison, Alabama, says that some days those little acts of kindness make all the difference.

“I know that’s a lot of our days because the days are long and the weather is bad and cold,” says Chafford. “Once we see the snack boxes on the porches or outside the garage, it brightens our day. “

But it’s not just delivery trucks and postmen that make the holidays go away: in recent years, companies like Shipt and Instacart and food delivery services like Grubhub and UberEats have brought delivery drivers to our homes. doors carrying everything from ingredients for our champagne dinners to our holiday toasts.

Yahoo Life editor-in-chief Terri Peters created a basket of snacks for delivery drivers with her kids last holiday season.  (Photo: Terri Peters)

Yahoo Life editor-in-chief Terri Peters created a basket of snacks for delivery drivers with her kids last holiday season. (Photo: Terri Peters)

Charles B., who has chosen not to share his last name for privacy reasons, is making deliveries in Jacksonville, Fla., For UberEats.

“When I see snacks, I rarely take them because I drive after dinner time,” he says, “but I will always accept a bottle of water or a soda.”

If keeping a stash of snacks isn’t your thing, Rosado says she’s seen customers leave out other meaningful types of gifts.

“I have a customer who leaves out gift cards for coffee or fast food,” she says. “When I have my helper with me at Christmas, they can have it and use it for a meal.”

“These are really thoughtful,” she adds, “but everything is really thoughtful. Anything given with love is the best.”

Colder months also mean drivers are in snow and sleet with shorter daylight hours, conditions that make deliveries a bit more difficult. When Jack Frost starts to bite his nose, drivers often look for ways to stay warm.

“During the cold months, I have a client who makes the best hot chocolate, with marshmallows,” says Rosado, adding that another leaves out disposable hand warmers.

“These are great,” she said. “I put them in my gloves.”

For those looking to create the best snack basket in the neighborhood, Yahoo Life asked drivers what they love to see the most during their deliveries.

“Bottled drinks like water and Gatorade are the easiest, along with crisps and granola bars,” says Chafford. “Really, anything that isn’t sticky and doesn’t need more than one hand to eat is the best thing to leave out. “

The things drivers say they’d be most happy to see along their routes this holiday season are simple: bottled water and sports drinks and prepackaged cookies, chips, mixed nuts, trail mix, gummy snacks, and meat. beef jerky. And, for those who live in colder countries, a few hand warmers go a long way.

Which snacks and drinks are harder to take with you on the road? Drivers say anything sticky or gooey is more likely to be left behind.

“The hardest snacks to eat are sticky snacks – if they stick to the packaging, it’s hard to eat on the go,” says Rosado. “My hands usually get too sticky and then my handheld is touched.”

Chafford mentions that canned drinks are also difficult to drink in large delivery trucks: they don’t have a lid and don’t stay cold for very long, especially since he drives in the south, where winters don’t. are not as stringent in northern cities.

And, while homemade treats are always heartwarming to see, things like cupcakes, gooey cookies, and caramels can be difficult to eat when delivered in boxes.

UberEats driver Charles B. says leaving a note near your snack basket is an easy way to let delivery drivers know which treats they need to pack.  (Photo: Charles B.)

UberEats driver Charles B. says leaving a note near your snack basket is an easy way to let delivery drivers know which treats they need to pack. (Photo: Charles B.)

“Besides snacks, the best thing someone can do for delivery drivers is to leave their porch light on,” adds Charles B. “You can’t imagine how many homes don’t leave lights on. for the drivers, so I bring a large flashlight with me for evening deliveries. “

He also says it’s helpful to leave a note near snack boxes that say drivers can take whatever they want.

“As a delivery driver, I never know when the items are for me or for the person who ordered,” he explains. “Having a sign directly above or next to the snack baskets is helpful in knowing what I’m allowed to take with me. “

At the end of the journey … or of the day … the drivers say it’s just nice to feel appreciated.

“They give us something because they care about us and appreciate what we do for them,” says Rosado. “It’s really the point to leave those snack boxes out, show someone that you appreciate them and what they do.”

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