MEMPHIS, Tenn. – An elderly woman thought she was getting a gift for Mother’s Day, but it turned out to be a scam.
She told FOX13 she received a text from what appeared to be UPS letting her know she had missed a delivery.
FOX13’s Mandy Hrach spoke with the woman, who said she wanted to warn others so they wouldn’t be tricked into giving out their personal information.
“I got a text that said I missed a delivery on Mother’s Day. So I said, OK, it could happen,” Mary Anne May said.
May is a mother of two children. So when she got a text on Mother’s Day from what appeared to be UPS telling her she’d missed a delivery, she didn’t think about it.
“When I clicked on the thing to have it delivered again, it wanted my address, my birthday, then asked me for money, so I had to give a credit card,” May said.
The link took her to a site with the UPS logo. It even listed tracking information and a location where her package was supposed to be held.
Fortunately, she called UPS before filling out the form.
They helped her confirm it was a scam.
“I know people who would have put their information in,” May said. “I think I’m a bit savvy, but they chained me up for a long time. It drove me crazy.
The Better Business Bureau of the Mid-South (BBB) told FOX13 that mail delivery scams like these have been around for a while, but they’ve started to see a huge increase during the pandemic as more and more people have started buying things online.
“If you haven’t initiated the contact, don’t engage. Don’t trust what’s on your phone. Don’t trust your email. Unless you’ve given a company specific permission to text you, the text messages you receive aren’t real,” said BBB’s Daniel Irwin.
The BBB said spelling mistakes and grammatical errors in unsolicited texts could also be a red flag.
May said her situation taught her to be more careful.
“If you’re a younger person and you know your parents or grandparents might fall in love with something like this, help them out. Give them advice and ask them to call you before they do anything,” she said.
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